PRIVACY POLICY
Welcome to the Privacy Policy of Pinch Lifestyle Pvt. Ltd. This is a
summary of the privacy policy which shall give you an insight into how
data is collected, stored, and processed by us. Please view the complete
privacy policy here to understand the details and intricacies of data
collection, storage, and processing. Please view both documents
carefully before proceeding.
Information We Collect
While you use our website and services, for the purpose of client
identification and providing a personalized quality experience, we
collect and store various data from you such as your personal
identification data like name, date of birth, contact details,
transactional details, technical data like your device details,
interface usage details, etc. All this and several other information may
be collected in several ways such as various forms, requests,
communication, feedback, etc.
How Do We Collect Data
All the data we collect is through your use of our website and services
by way of creating accounts, interacting with us through Contact Us
forms, service requests, communications with our team, etc. Your
registration on and navigation through our website gives us technical
data about your device, browsing actions, patterns, preferences, and
visits. We may also receive personal data through third parties such as
analytics providers.
Use Of Your Information
We store and collect your personal information in accordance with our
ethics. We use your personal data to customize the website interface, to
communicate and coordinate with you, provide and personalize your
services as per your requests, work on your feedback and complaints. We
take these steps to ensure your satisfaction while using our website and
services. We shall also use your data to be able to notify you about any
changes in our services, website, policies and keep you updated.
Furthermore, such information will also help us in building a better
ethos and improving or amending our own functionality.
Data Security
While we use several security measures for data protection, please be
aware that despite security measures, all information is susceptible to
interception and other kinds of online data breaches.
Data Retention
Please note that your data will remain stored in our ecosystem till the
contract period and even post its termination in compliance with our
rights and legal obligations. We may aggregate your personal data for
research and statistical purposes.
Updates To This Policy
As we expand our business, we may have to update our Privacy Policy. The
same shall be notified to you and your use thereafter shall confirm your
agreement with the changes.
Privacy Policy
Welcome to the Privacy Policy of Pinch Lifestyle Pvt. Ltd. This Privacy
Policy is incorporated by reference into the Terms of Use.
Privacy Policy
Welcome to the Privacy Policy of Pinch Lifestyle Pvt. Ltd. This Privacy
Policy is incorporated by reference into the Terms of Use.
Pinch Lifestyle Pvt. Ltd. and its affiliates (Hereon referred to as
“Pinch,” “we,” “our,” or “us”) respect the privacy rights of our clients
and online users (Hereon referred to as “user/s”, “you”, “your”). To
protect your personal data and privacy at all times, we have created
this privacy policy. It entails details as to how we collect, store,
use, process, share, and protect information about you. It also explains
how you can access/change your information and make choices about how
your information is used. We urge you to review and understand this
Policy carefully. Your use of the website and services confirms your
agreement with this Privacy Policy
INFORMATION WE COLLECT
For the purpose of identifying potential customers, individuals, or
brands who want to use our services and/or collaborate with us, we may
ask you to provide certain personal information which may include your
name, address, email ID, contact number, date of birth, transactional
details, etc., while you’re on our website.
The manner in which we collect such information is through Contact Us
forms, registration forms, queries you enter, service requests, and any
other way you interact with us on our website or through our contact
details given on our website. To maintain quality service and personal
documentation, we would also store interactions you have with our team,
be it through chats or calls or contact us forms. This stands true for
site visitors and registered users alike.
Mentioned below is a categorical breakdown of all the information that
we will collect and store:
-
Personal identification data like name, date of birth, photographs,
gender, and similar identifiers;
-
Contact information like your phone number, residential address, email
ID, geographic location, etc.;
-
Technical data which may include your IP address, browser type,
Internet Service Provider, details of your operating system, access
time, page, views, device ID, device type, the number of times you
visit our website and interact with it, activity on our website, date
and time stamps, location data and similar technical information on
any device that you use while accessing our website. This information
is crucial for us to enhance the user experience and make it seamless;
-
Transactional data which includes details of our services availed by
you, a part of your credit or debit card information provided by
payment processors, UPI IDs, bank account details are also stored for
processing payments and keeping a record of all transactions that are
made on our website or otherwise while availing services; and
-
Usage data that gives details about how you use the services and
interact with our website, history, user taps and click, user
interest, time spent on our platforms, page views, and more.
HOW DO WE COLLECT DATA
While you access and use our website and services, we collect personal
information in some of the following ways :
-
We collect data when you create an account on our platform; interact
with us through chat, emails, calls, contact us forms, request for our
services, provide feedback and raise complaints;
-
Every time you navigate through our platform or register on our
website, technical data about your device, browsing actions, and
patterns are automatically captured using cookies and similar
technologies;
-
Cookies and flash cookies are used for storing your patterns,
preferences and tracking visits to our web pages. Every browser either
allows you to accept or deny using cookies on your first visit.
Permission to use cookies can be changed by setting a preference on
your web browser or your device. However, disabling cookies will
result in limited features of the Service and no customized delivery
of information. We cannot control the use of cookies by third parties
nor is it covered under this Privacy Policy; and
-
We might further receive your personal data from third parties. For
instance, technical data from analytics providers like Facebook and
the advertising network.
USE OF YOUR INFORMATION
For providing an efficient, interactive, customized, and satisfactory
experience, it’s crucial for us to collect and store your accurate
information. Please be aware that the information given by you is used
for the following purposes:-
-
Providing a seamless, easy to navigate, customized user experience on
the website;
- Creating and managing your account;
-
Providing the requested service(s) through employees, third parties,
or contractors;
-
Direct communication over telephonic calls, text messages, and emails;
-
Getting in touch with you regarding your account or requested
services;
-
Creating your personal profile for making the future services more
personalized;
-
Compiling analytical and statistical data for our internal ecosystem
or with third parties;
-
Regular notifications about any changes in our services, information
and updates regarding the services requested by you and company
newsletters and similar updates;
-
Requesting customer feedback on our services and website experience;
- Acknowledging product and customer service requests;
- Delivering information that may be beneficial to you;
-
Regularly notifying you about updates related to our website and
services;
-
Observing website usage and analyzing trends to improve your user
experience with the website;
- Processing service-related payments and refunds;
- Fixing operational and website-related glitches;
- Complying with any and all legal demands; and
-
In case of legal battles, responding to court orders, practicing our
legal rights as a company, and defending ourselves.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain
situations. Your information may be disclosed as follows:
-
Certain services requested by you may require us to share your
personal information with third parties service providers, vendors, or
contractors for ease of providing services;
-
We may be required to share personal information with third-party
service providers like payment processors, data analysts, email
delivery providers, hosting services, customer services, and marketing
assistance;
-
We may have to share your personal information with our affiliates
which include our parent company and any subsidiaries, joint venture
partners, or other companies in direct or indirect association with
us;
-
We may disclose your data with our business partners for providing
products, services, or promotions that may be of interest to you or
for the purpose of business activities; and
-
For legal purposes, we may have to share your data with government
officials, law enforcement, private parties and other personnel in
compliance with the law.
CHANGE IN YOUR INFORMATION
In case of any update in your personal information, you’re required to
inform us immediately so that we can make the necessary changes in our
active databases for providing personalized and quality services.
DATA SECURITY
While we use administrative, technical, and physical security measures
and make every effort to protect your personal information and data, it
is susceptible to interception and other kinds of online data breaches
by unaut
DATA RETENTION
-
This policy is to let you know that your data will remain stored in
our ecosystem till the contract period and even post its termination
in compliance with our rights and legal obligations.
-
Under some special cases, we may aggregate your personal data (so that
it can no longer be associated with you) for research and statistical
purposes wherein we’ll use the information without notifying you about
the same.
UPDATES TO THIS POLICY
-
As we expand our business, we may have to update our Privacy Policy.
As and when this happens, we will put the updated policy on our
platform or share it with you personally via email. And as per the
law, you agree to updates made to this Privacy Policy when you use our
Platform after such notifications.
-
For the latest updates, changes, and information on our privacy
practices, we’d request you to regularly read our policies.
CONTACT US
If you have any questions about this Privacy Policy, please contact us.
© 2021 PINCH LIFESTYLE SERVICES private limited
© 2021 PINCH LIFESTYLE SERVICES private limited